Deep listening: Going beyond a technique… Posted by Steve Ray on May 4, 2017 in Facilitation, Management Gems, Working well with others, Are you truly listening? Or is there something going on for you which is undermining your support of this person speaking to you? Read more
The Power of Noticing and Naming Posted by Steve Ray on April 12, 2017 in Facilitation, Working well with others, Sometimes we have stuff going on in our lives that gnaws away at our equanimity. We’re driving along feeling OK and then we remember ‘that thing’ – an unresolved issue in our life which sits like some kind of boulder inside of us, and which we desperately wish wasn’t there. Sometimes taking the step […] Read more
Staying grounded is a workplace martial art Posted by Uschi Steedman on March 14, 2017 in Working well with others, Many of us have had exposure to professional training, but one area often overlooked is emotional resilience. We believe it fundamentally underpins our capacity to act professionally… and wisely. How effectively has your training helped you with your capacity to deal with all the challenges your work throws up? Working with people, we’re often faced […] Read more
Standing Tall Posted by Ed McKinley on March 2, 2017 in Management Gems, Working well with others, Given events swirling around us, we feel the need to stand taller, become bolder and act with greater compassion than ever before… I was particularly moved by a message I received from Simon Clough, an old mate from northern NSW. Here is what he shared with me: Very concerning is the emergence of the “post […] Read more
Supervision: How you can find out what’s really going on for your staff Posted by Ed McKinley on December 14, 2016 in Management Gems, We’d like to share a story with you. We think it shows how you can undertake supervision with real trust and clear agreement on expectations of priorities and timelines. Jenny Boulton, a senior manager at Melbourne City Mission, shares this: “I’ve been using the Groupwork Supervision model ever since I first did the Supervision course in […] Read more
Challenging Encounters Posted by Steve Ray on July 26, 2016 in Management Gems, Please allow us to challenge you if you believe you need to deal with difficult people. Read more
7 Steps for Emotional Intelligence/Resilience Posted by Steve Ray on July 25, 2016 in Management Gems, Working well with others, How easily can you pick yourself up after a big emotional experience? How easy do you find it to have ‘challenging conversations’, especially when there is high risk involved? Do you manage to be true to yourself, your values, beliefs and needs? And say what you need to say or do what you need to do? Read more
Contracting Controversial Facilitation Work Posted by Ed McKinley on July 25, 2016 in Working as an independent facilitator, Being asked to come in and help around a controversial issue, takes us to the deep end of facilitation. It can be exciting to be invited to provide facilitation for such work, and it is very rewarding to see it through to successful and sustainable outcomes. However, we are regularly gathering stories of how such controversial work can be de-railed… and we have our own experiences to add to the mix! Read more
Are you over the way decisions are made? Posted by Che Biggs on July 18, 2016 in Working as an independent facilitator, Collaboration is in right now. From the design hub to the boardroom to ‘public engagement’ – collaboration is invoked as essential to solving complex challenges. Organisations are moving away from top-down decision making approaches to more collaborative ones as a way to better manage projects, drive innovation and change, and increase productivity. Read more