9 Common listening mistakes that sabotage your collaboration
Serious about leading or working collaboratively? If you're falling into these common traps, you're stopping people from feeling heard. Here's how you can improve connection and performance, simply by listening.
Deep listening: Going beyond a technique...
Are you truly listening? Or is there something going on for you which is undermining your support of this person speaking to you?
Challenging Encounters
Please allow us to challenge you if you believe you need to deal with difficult people.